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Shoppers Head to Google For Inspiration

Three-quarters of online shoppers say their online purchases are largely pre-planned (20% say they’re all pre-planned, 55% say many are pre-planned). Regardless of whether shoppers know what product...

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Facebook Says Brands on Instagram Benefit From A Halo Effect

Brands that are not already on Instagram may want to take a closer look at the social media platform, as shoppers have generally positive perceptions about the brands that are there. Individuals...

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Most Youth Say They’ll Share Their Bad Shopping Experiences on Social Media

There is plenty of research available to show key differences between generations – whether in terms of wealth, social network use, or television consumption. A new report [download page] from BRP...

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Consumers Love Amazon, But May Be Questioning Its Ethics

Amazon is no longer the top company for corporate reputation in the eyes of Americans. Dropping to the second position in the most recent Axios Harris Poll of the 100 Most Visible Companies [download...

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Mother’s Day Spending Expected to Reach New Peak This Year

Mother’s Day spending is expected to total a record $25 billion this year, says the NRF in a new forecast, representing an 8% increase from last year’s $23.1 billion. Some 84% of American adults are...

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Increased Amazon Ad Spend Brings Results

Advertisers are reaping the benefits of their increased investments in Amazon Sponsored Brands and Products, per new research [download page] gathered from Merkle clients. While spend on Amazon...

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D2C Brands Point to Social Media As Their Leading Customer Acquisition Channel

With many retailers having concerns about selling on marketplaces – ranging from having to share a cut of revenues to potential customer relationship issues – some are choosing to cut out the...

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How Are Organizations Measuring the Success of Their Voice-Enabled Experiences?

The overwhelming majority of organizations see voice-enabled experiences as important (67% “very important”, 27% “somewhat important”) for their customers, according to a study by Adobe and Advanis,...

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Asian-Americans Have Strong Purchasing Power. How Can Marketers Reach Them?

Reaching the $1 trillion mark in 2018, Asian-American spending power is impressive, to say the least. With data from a recent report [download page] from Nielsen predicting that Asian-Americans’...

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How Are Email Response Rates Trending?

Email click-through declined for business as usual emails in Q4 2018 on a year-over-year basis, per the latest email and benchmark trends report [download page] from Epsilon. Segmenting the data by...

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The 10 Most Valuable Global Retail Brands in 2019

The world’s most valuable retail brands experienced a 33% growth in brand value this year, according to data from BrandZ. Reaching a total of $1.4 trillion, the top 75 most valuable global retail...

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Does A Higher Volume of Site Personalization Lead to Better Conversion Rates?

Personalization continues to prove its value, with companies reporting benefits such as positive ROI from implementing it in their marketing. But when some personalization can be creepy, should...

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Five Points About Podcast Advertising

With more Americans listening to podcasts than ever before, podcast advertising revenues are also on the rise, with just 22 companies self-reporting revenues of $344.7 million in 2018, in a market...

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Father’s Day Spending Expected to Reach A New High

Father’s Day spending is estimated to rise from last year’s $15.3 billion to reach $16.0 billion, says the NRF in a new forecast, pushing this year’s total to a new peak. This growth comes despite a...

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Most Americans Say They’re Willing to Pay More For Environmentally Friendly...

The majority (54%) of US adult shoppers agree (43%) or strongly agree (11%) that they are willing to pay more for environmentally friendly products. This apparent willingness to pay a premium for...

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3 Surprising Findings About E-Commerce Marketing

Retailers are clearly keen on finding new customers, as four in 5 (81%) digital retail leaders say that in 2018 acquisition marketing was among their largest marketing investment priorities, making it...

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What Leads People to Choose A New Retailer?

Consumers are still highly influenced by word of mouth (W-O-M) when it comes to trying out a new retailer. A full 45% of consumers say that a friend or family member had recommended the most recent...

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Who’s Dedicating the Largest Share of Wallet Online?

US consumers are becoming more diverse, and so are their spending habits – at least to some extent. One thing that all age groups, ethnicities and income levels have in common is that online’s share of...

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The World’s Most Valuable Brands Continue to Grow

BrandZ has released its Top 100 Most Valuable Global Brands 2019 report [pdf] showing continued growth in value of the world’s most valuable brands, albeit not at the rate from last year. The report...

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How Frequently Do US Consumers Use Voice Assistants?

In a world where now all consumers have to do is say, “Alexa, reorder coffee” and it will be delivered within two days, businesses are seeing the importance of a voice-enabled experience. But it...

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